Storage Walworth Accessibility Commitment
Storage Walworth is committed to providing an accessible and inclusive experience for all customers, visitors, and staff. We aim to make our storage services in the Walworth area easy to find, understand, and use, regardless of a person’s abilities, technology, or access needs.
This Accessibility Statement explains the steps we are taking to meet recognised accessibility standards, how our website and services support different users, and how you can contact us with any accessibility requests or feedback.
Our Accessibility Standards
We are working towards compliance with the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines are developed by the World Wide Web Consortium and define how to make web content more accessible for people with disabilities, including those with visual, auditory, cognitive, and motor impairments.
By aiming for WCAG 2.1 AA compliance, Storage Walworth seeks to ensure that our content is perceivable, operable, understandable, and robust. This commitment applies to our main website pages, service information for accessible storage in Walworth, and core customer journeys such as viewing unit information and contacting our team.
Support for Screen Readers and Assistive Technologies
Our website is designed to be compatible with a range of assistive technologies, including screen readers and magnification tools. We use clear headings, logical content structure, and descriptive text so that information about our storage units and Walworth services can be understood without relying on visual layout alone.
Where possible, images used on our site include alternative text that describes their purpose or content. Form fields and interactive elements are labelled to support screen reader navigation, helping users complete enquiries or access information about Storage Walworth locations and services.
Keyboard Navigation and Operability
The Storage Walworth website is intended to be fully usable with only a keyboard. Users should be able to navigate through menus, forms, and interactive elements in a logical order using standard keyboard commands such as the Tab, Shift plus Tab, Enter, and arrow keys.
We work to ensure that focus states are visible, so users can clearly see which part of the page is selected at any given time. Our goal is that all key information and actions, including exploring accessible storage options in Walworth, can be reached without relying on a mouse or touch input.
Content Clarity and Readability
We aim to present information in clear, concise language and to avoid unnecessary jargon. Content about Storage Walworth services, unit sizes, and access arrangements is written to be understandable for the widest possible audience.
We pay attention to colour contrast, text size, and spacing to support users with visual impairments or reading difficulties. Where we use icons or colours, we aim to provide additional text or visual cues so that information is not conveyed by colour alone.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website, content, and storage service information to identify and fix issues that may affect users with disabilities. When we introduce new features or make changes to the Storage Walworth site, we consider accessibility at each stage of design and development.
We welcome feedback from users and local organisations in the Walworth area to help us improve the accessibility and usability of our services.
Contact for Accessibility Requests and Feedback
If you experience any difficulty using our website, accessing information about our storage facilities, or visiting our Walworth location, we encourage you to contact us so we can help. You can write to our customer service team using the contact details published on our main website and let us know:
What page or service you were trying to use, what problem you encountered, and any assistive technologies, devices, or browsers you were using. This information helps us investigate the issue and work on a suitable solution.
We will review all accessibility requests and feedback, aim to respond within a reasonable timeframe, and take appropriate action where we can. Our aim is to ensure that everyone can benefit from accessible storage options in Walworth and interact with our business as independently as possible.




